How long does my account take to be activated and let me download?
After your Membership fee has been paid in Paypal, you will be redirected to our site. If you follow this process correctly, your Membership should be automatically activated in our database. You will then have access to all our designs and may begin downloading images immediately.
On rare occasions -for example, if your Internet connection is lost during this process or you close the window after making your payment- your Membership won't be activated automatically in our database. In these situations, Memberships are manually activated. Manual activation usually takes place in less than an hour, although in some instances, it may take up to 24 hours.

Should I send you an e-mail if I have just paid for my Membership through Paypal and my Membership was not automatically activated?
No, you don't need to notify us. We receive immediate Membership payment information directly from Paypal and, upon receipt, will work promptly to activate your membership.

I can't log in. What should I do?
If you made your Membership payment and the payment was correctly processed through the Instant Notification Process, you should be able to log in. Please be aware that you can log in to our site on any of our Web pages that include a login field. Your login name is the email address that you used to register.

Could you give me some tips to make sure I am logging in correctly?
Of course. Some of our Members are not experienced in Internet/Web access, so here are some basic guidelines:

- You can log in on any of our Web pages where the blank spaces (called "fields") for Login and Password appear. You can also log in on this page:
http://www.mangelsdesigns.com/login.php
- Enter your e-mail in the Login field. Your complete e-mail should be entered, for example: yourname@domainname.com.
- Enter your password in the Password field.
- Click on the button "Login"
- Don't use uppercase letters.
- Enter the information carefully to ensure you don't make errors.
- Only use the Link "Forgot your password?" if you have forgotten your password.

What should I do if I forgot my password?
If you forgot your password, just click on the link “Forgot your password?” This link is on each Web page. In the form that appears after you click on the link, enter your e-mail address (the one you registered with), and an e-mail will immediately be sent to you with your login information.

I can’t enter my information in the login field. What should I do?
Our Web site has been designed for full interoperability with Microsoft Internet Explorer 5.0 and later, which is the browser used by 95% of our visitors and users. It is possible that some of our tools may fail with other browsers, such as Netscape, Mozilla, Opera, WebTV, etc. To solve this problem, we have designed a universal form with which you will be able to log in using any of the well-known browsing programs. If you are a user of a different version of Internet Explorer or a different browser program and you cannot log in, please use the form that you will find at this link: http://www.mangelsdesigns.com/login.php

Do I have to log in every time I want to download an image?
No, you only have to log in once at the beginning of each session, and you can download all the images that you want in any of the categories. For security reason and to respect the user's privacy, our site doesn't create cookies. For this reason, every time you start a new session (that is, every time you close your browser and reopen it), you will need to enter your login name and password again.

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